Strategic Global Sourcing
- Overview
- Rolta TUSC Enterprise IT Services
- Business & Operational Intelligence
- Enterprise Performance Management (EPM)
- ERP Implementation and Upgrades
- Fusion Middleware and Open Systems
- Identity and Access Management
- IT Infrastructure and Database
- Managed Services and Hosting
- Oracle Applications
- Oracle Licensing
- Strategic Global Sourcing
- Training
- Business Integration and SOA
- Business & Operational Intelligence
- Enterprise Performance Management (EPM)
- Financial Services
- Federal / Central Government
- CA Offerings
- Healthcare
- iPerspective™
- Product Engineering
- Software Product Engineering Services
Executive View
Top Level Objectives
Worldwide economic, political and social factors have accelerated advances in communication technologies that have changed how businesses operate. One critical result has been the emergence of strategic global sourcing as an important component in organizational planning. Executives are under ongoing pressure to do more with less funding and have come to rely on partners that are able to optimize processes and leverage lower cost global resources.
Rolta is committed to help customers reduce operating costs by providing the right expert resources when and where you need them. This provides flexibility and scalability. Rolta can also help you reduce IT project expenditures and the extra resources that may be required to meet aggressive project deadlines.
Solution - Innovation
Rolta can bring to your company the knowledgeable resources, processes, tools and methods necessary to deliver your solution. We have a formal project approach and our years of experience will help you to be successful and meet your goals. Our consultants take the time to understand your real business challenge, risks, constraints, human impact and ensure that the solution is right for your business. Our unique approach of handling the communication, culture and the monitoring quality saves your organization time and dollars.
Advantage - Insight
Our firm has delivered many projects in over 40 different countries around the world. The experiences of each customer engagement helps contribute to our best practices approach. However, one approach does not apply to all customers not even in the same industry. We craft a solution that is unique to your particular situation. We are constantly learning from our customers on what techniques and processes work and incorporating that into our knowledge base.
Benefit - Impact
In this challenging and difficult economic climate, our clients are making tough choices, while struggling to maintain growth and are increasingly looking offshore to reduce costs. Rolta knows that intelligent strategic global sourcing is not just about saving money; it is also about locating the right expertise that is needed and deploying it where you need it.
Management View
Business Objectives
There are many challenges in working with clients and solving the correct IT and business problem. We are constantly asking does our recommended solution correctly align with the company’s strategic goals. Rolta understands the importance of innovative service delivery; even when applied to the most basic driver, cost management. We have engaged customers in global sourcing to extend their internal staff with expert resources. When the project is complete, we coordinate a knowledge transition and then the resources go away. Other customers have implemented managed service models, assigning responsibility and ownership of large portions of their systems to Rolta. We are flexible and will work to meet your specific needs.
Solution
Rolta has consultants that specialize in the areas of:
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Infrastructure and Transformation Consulting Services
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Enterprise Transformation Services
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Enterprise Application Services
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Project Management
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Technology Transformation
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Testing Application and Infrastructure
We align with the vertical industry capability. First, we understand the business challenge. Next, we learn the business process and then we craft the solution. We always determine the best resources that match the client’s business needs from a skills and cost perspective.
Approach
Our project management disciplines for strategic global sourcing are based upon
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Commitment
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Quality
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Service Level Agreements
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Governance
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Risk Management
Business Value
It is our experience that customers can save 10% to 40% in an effective strategic global sourcing relationship.
Technical View
Technical Issues
IT organizations are stretched in a lot of ways:
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IT organizations are being asked to perform the same or increased work with the existing or a reduced budget.
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Existing IT staffs are over extended with the challenge of keeping the lights on and the business running.
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There is less time to spend on additional work and time constraints that impact ramping up on new technology and services.
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The staff doesn’t have the luxury of taking extended time off to train and yet are expected to somehow have time for new projects.
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The staff doesn’t have time to micro manage a new team of resources.
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Many IT organizations can't afford staff training so new products, services, tools or methodology approaches like agile can't be effectively utilized.
The technology is constantly changing. Leveraging global resources will offset skill deficiencies with existing resources. There is no bump in overall productivity since the global resources are enabled with the correct skills and a support framework to offset risks associated with the normal ramp-up of staff. Rolta Global resources can be used to deliver IT projects while the customer focuses on the changing daily challenges of operating their business.
Solution Components
Rolta’s Strategic Global Sourcing provides:
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Global delivery model
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Standard methodology
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Issue tracking and escalation
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Quality review process
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Project governance
Implementation
During the engagement Rolta will:
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We set clear goals and objectives
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Determine how the solution fits within the overall corporate strategy
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Determine organizational challenges and make a readiness assessment
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Identify key metrics and guidelines
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Ensure that a champion or sponsor is identified
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Create an overall risk frame work with escalating levels of “risk perception”
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Setup Change Management
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Setup Knowledge Transfer
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Setup Project Management
How Does it fit and why is it different?
The reasons for Rolta’s Strategic Global Sourcing success are clear. We establish realistic expectations, build a partnership, implement a governance model and stay focused on communications with our customers to ensure their success.