Overview

Finding and retaining qualified staff has always been a priority for IT executives. Today, as companies are increasingly required to do more with less, managing mission-critical environments cost-effectively and efficiently is more challenging than ever before. To ensure seamless operations - regardless of personnel changes, vacations or shifting technologies - companies need 24x7x365 monitoring, expert administration and the ability to immediately respond to events that threaten their IT systems and applications.

With 11 years of managed services experience, Rolta TUSC allows IT organizations to mitigate risk, ensure high availability, improve user productivity and reduce the costs of managing their IT infrastructures and applications. We employ highly skilled and experienced technicians who use industry best practices to manage your enterprise IT environment, providing peace of mind that your systems and applications are protected and optimized - all the time.

Rolta TUSC provides this service both at client locations and at a hosted facility, depending on need and circumstances.

Offerings

Managed Infrastructure - Rolta TUSC provides expert-level monitoring tools, administration and 24x7 support for companies’ IT infrastructures, enabling clients to focus on strategic business priorities. Rolta TUSC Infrastructure Services provide managed support of servers, storage, messaging, databases, security, health audit, performance tuning and/or data center services. These services can be provided in an outsourced, co-managed or staff augmented delivery model, customized for each individual client.

Managed Applications - Rolta TUSC provides expert-level technicians to ensure the availability, security, and performance of your Oracle enterprise applications including Oracle EBS, PeopleSoft, and JDEdwards. We can manage technical administration of the applications as well as provide functional support. Our service includes proven Rolta TUSC tools for monitoring and reporting that we have developed and refined over the past 20 years.

Innovation

Innovation Technology

Within our EITS group we have the most innovative thinkers in the business. An unmatched combination of deep IT knowledge and expertise, in technologies such as Oracle, provides the unique ability to take on and solve extremely complex IT problems. That same innovative thinking is responsible for creating software products, like iPerspective™, that introduce radically new ways to simplify the complexity of IT.

Insights

Insights Technology

ROLTA's EITS business unit takes old IT to new heights. Our expertise demystifies IT, making the difficult and complex, straight forward and approachable. Our expertise is admired and respected throughout the industry, most notably through 23 best-selling books on Oracle technology (over 1 million copies sold), numerous Oracle Titan awards and industry recognition that is only achieved by the world's top technologists. Our expertise provides customers with the insights they need to get the most value out of their IT investment.

Impact

Impact Technology

Our breadth of IT knowledge, software to rapidly create web services, application expertise, business intelligence solutions, managed services and global delivery model increases IT accomplishment and allows for a faster and more frequent ROI. These new levels of IT performance allow organizations to achieve new levels of business results.