Asset Management
Executive View
Top Level Objectives
Now more than ever, Utility and Communication agencies must maximize the useful life and control of their assets, requiring increased visibility and coordinated efforts to mitigate risks and lower operating costs. Agencies are challenged by increased regulation, environmental and governmental oversight, complicated further by increased customer service and delivery demands that are compromised by the limits of the existing infrastructure and the pressures of corporate mergers and acquisitions.
Whether you are an Executive or Operations Manager your goals are simple - improve performance, control costs and increase safety & reliability. Rolta's services and solutions enable you to do just that by harnessing the power of geography and business intelligence to provide a single point of access to critical information through enterprise systems optimization. This helps our customers gain improved reliability, enhanced reporting and regulatory compliance and increased ability to predict and manage maintenance issues before they arise resulting in overall enhanced business agility.
Solution - Innovation
Rolta's Asset Management solutions provide Utilities and Communication companies with immediate and real-time access to critical metrics and key performance indicators without the complexity of traditional asset management systems. This allows executives to see critical information, assess current and future infrastructure conditions and prioritize projects and workforce activities through an intuitive, web-based interface that seamlessly integrates GIS, Business Intelligence platforms and leading Asset Management software systems for improved performance.
Rolta's solutions for asset management allow a geospatial centric approach to managing operational information, by creating and revealing information that is not apparent in individual systems. This provides for the analysis and visualization of operational status and trends in real time:
- Call Center Integration - identifying and addressing infrastructure issues through customer service call patterns.
- Work Order Management - Prioritizing current work activities based on trends and patterns
- Predictive Maintenance - Analyzing and prioritizing future work activities based on past activities.
- CMMS Integration - helping your organization maximize investments in Computerized Maintenance Management Systems.
The power of visualization is inherent in the way people think, understand and decide. In partnership with your organization, Rolta can bring a whole new perspective to asset management as we leverage our unique spatial and enterprise integration solutions to help executives benefit from the rapid fusion of content through one window, one view.
Advantage - Insight
Disparate data and systems are a challenge for any organization. The ability to overcome these issues is paramount to managing costs and performance more effectively. This is where Rolta can help. We have the technology and expertise to access, integrate and visualize data without the complexity of custom programming so that patterns can be seen, opportunities identified and investment decisions made easily without the laborious job of searching for needed information.
Information is power. Providing information in an insightful way is required at all levels of an organization. Operations staff will be able to more effectively manage activities and fulfill customer demands. Executives will be able to manage costs, promote revenue growth and profitability and meet regulatory compliance demands while lowering risk. Customers and shareholders will benefit through improved service reliability and shareholder returns.
Management View
Business Objectives
Utilities and Communication companies house great volumes of data that are typically spread throughout the organization. Further complications are encountered by a lack of integration and communications between systems. This may result in downtime due to the inefficiencies of accessing data required for decisions. Questions abound: Where and why is there a spike in customer calls? Where have work orders been assigned and how effectively they are handled? How can we maximize workforce efficiency? The common factor in these questions is geography.
Rolta enables you to maximize your asset management investments and make more effective use of critical infrastructure data.
Solution
Rolta's Asset Management Solutions allow users to answer the questions of "Where" and "Why". By fusing together business systems data with geospatial data, users can visualize conditions and scenarios that may not be readily apparent and provide that capability through one common user interface. This gives users the ability to visualize asset information and conditions without the complexity of traditional asset management systems. This reduces training costs and allows staff to work more efficiently, while maximizing investments.
Approach
Rolta's GIS Services allow you to assess operational performance and establish an effective strategy to harness the power of geography in bringing new investment into your area, making the case for government infrastructure, incentives, support and winning jobs and investment.
Business Value
Managers realize the following benefits with Rolta's Asset Management solutions:
- Real time monitoring of infrastructure and operations
- Analysis of cause-and-effect relationships between or across business processes
- Reduced probability of duplicate or erroneous data
- Geospatial analysis and visualization of trends, critical conditions and alerts
Technical View
Technical Issues
Typically Utility and Communication organizations have multiple software platforms and disparate data with little integration. This is both because of the technical complexity as well as organizational barriers. Organizations struggle when confronted with the task of identifying a single, best platform for integrating across the organization. The task is further complicated by the existence of manual processes and operational data not readily assessable throughout the organization. Multiple GIS and IT platforms, managed by multiple departments in an organization and legacy applications that are not user friendly, exacerbate the problem.
As a leading systems integrator, Rolta understands these issues and provides solutions that extend the capabilities of core technology partners. Our solutions are specifically targeted to reduce the complexity and challenge that Utility and Communication organizations agencies face today.
Solution Components
Rolta's Asset Management Solutions include:
- Rolta OnPoint™ as Geospatial integrator
- Rolta iPerspective™ as business systems integrator
- Seamless integration with SharePoint, Oracle's OBIEE or other BI engines, ESRI's Business Analyst and other business systems, integrated map views with the ability to share and discover between the individual elements
- Commercial CMMS integration
- Network Tracing and Extraction
- Ability to consume spatial information from Google Maps, Bing Maps, Pictometry and ESRI's ArcGIS Server
- Dashboard view of performance against KPI's, mapping and other operational metrics.
Implementation
Rolta's Asset Management Solutions are quick to deploy. Our solutions offer a cost effective, configurable solution to the need for asset information while minimizing the amount of custom code necessary to be developed and maintained. Depending on your specific requirements, projects typically begin with needs assessments for the various stakeholders, which serve as the basis for identifying and prioritizing specialized requirements.
Needs assessment and work process analysis are important elements to determine how the solution needs to be configured to meet organizational objectives. Business metrics and key performance indicators (KPIs) are also critical to identify early in the specification process so that dashboards can be created to meet the needs of executive and managers throughout the organization. You can be up and running within days with core capabilities that require no programming.
Our implementation approach is built around standard software development methodologies that are focused on providing tangible results quickly and limiting the need for rework. Our implementation methodology includes:
- Assessment, Strategy and Planning
- Requirements
- Configuration/Construction
- Deployment and Transition to Production
How Does it Fit and Why is it Different?
Rolta provides a comprehensive and easy to use solution that significantly enhances traditional asset management/CMMS systems by providing an integrated spatial view of operational performance. Our administration tool provides for rapid product configuration via a point-and-click interface and can connect to a wide range of GIS, Database and business systems. The technology also provides a very advanced security solution which provides the capabilities to restrict information access to meet departmental requirements.